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If you can see the two, proceed with the following instructions, if you cannot then move on to the latter part of this solution.
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Click Configure a device under Hardware and Sound.
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Type control.exe /name Microsoft.Troubleshooting and press Enter.Run the Windows own built-in troubleshooter.A simple reboot of the machine fixes the problem. There shouldn’t be any loose connections. If you do find an issue with the DVD/CD disk drive, open the casing of your system and make sure your DVD/CD drive is properly fitted and wires are connected.You should be able to hear the sound of your DVD/CD spinning. If there isn’t any light then try to hear the sound. If the light doesn’t blink or turn on when you insert your DVD then the issue might be a hardware one. The drive should have a light in front of it. Make sure your DVD/CD disk drive is working.If not, it's possible you have a faulty ROM chip on the motherboard - which should be replaceable under the warranty.Here is a list of methods that will help you solve the issue. Those should be fine, bu if they don't play nice, you can always replace them in the control panel system window with Japanese versions (that won't be an issue with the BIOS): There are three drivers available for your model in English here - depending on which kind you have: You could also look for BIOS and driver updates.
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